Forgot your PIN

Tell us which shop and how to reach you. We'll ring the shop to check it's you, then set a new one.

Request sent ✅ We'll call the shop's own number to check it's you before changing anything, so keep an eye out. That check is the point — without it, anyone who knew your shop code could take your customer list.
Why we don't just show it to you. Your shop code is public — it's in your own website's link — so a PIN handed to whoever types it would hand over every customer's name and phone number too. Checking by phone takes a few minutes and keeps that from happening.