Three phone numbers online. Hours that don't match. Five reviews. An unclaimed Apple Maps listing. None of it is your fault, and all of it is why the other guy gets the call. I audit 17 things, show you exactly what's broken, and fix the list in 14 days.
Text Nick — free audit firstSend me your business name. I go through everything about your shop that shows up online and send you a link: every one of the 17 checks, what I found, what I'd fix. Keep it even if you never call me.
New site if yours is hurting you. Reviews campaign to your past customers. Every listing cleaned to one name, one number, one set of hours. Apple Maps claimed. Trust links placed. Business Profile filled to the last field.
Your audit link turns into a live progress page — each step flips to done as it's finished. Then a before-and-after map of where you show up across your service area.
Every one of these gets checked on the free audit. Every one that's broken gets fixed in the plan. No mystery "SEO" — a list, a finding next to each line, and a box that gets ticked.
The cleanup is a one-time job: the site, the campaign, every listing, every field. After that, the monthly keeps it that way — new reviews asked for, listings watched for drift, a Google post a week, and the heatmap re-run every quarter so you can see it.
If getting found brings you even one extra job a month, that's the fix paid for. You can see the before and after on the heatmap and judge for yourself.
Ask them for the list. If they can show you the 17 checks with a finding next to each, keep them. Many send a monthly PDF of "impressions". The audit is free — run it and compare.
Listing cleanup and the profile fields show inside a couple of weeks. Reviews move you the most and depend on how many past customers you can give me — 10 is enough to start. The heatmap before and after is the honest answer; I show you both.
Only if yours is hurting you — broken on a phone, no service pages, no map. The audit says which. If it's fine, we keep it and fix the tags and schema on it.
Asking your own customers, every customer the same way, no incentive — that's exactly what Google wants. Buying reviews is what gets you banned, and I don't do it.
Your business name to start. Then one 20-minute call: logins to Google Business Profile, a list of past customers for the reviews text, and your real hours. That's it.