Effective October 10, 2026
These terms govern text (SMS/MMS) messages sent by TB Solutions to business owners who contact us, and messages sent on behalf of the local service businesses (plumbing, HVAC, electrical) that use our Never Miss a Call phone receptionist, and businesses that use our Loop rewards and booking platform ("we", "us"). By providing your mobile number and opting in, you agree to these terms.
The short version: If you checked the "Yes, text me" box on tbsol.net, Nick texts you about your request. If you signed up with a business that uses our tools, that business texts you about your appointments and rewards. Message frequency varies and message & data rates may apply. Reply STOP to cancel or HELP for help. We never sell or share your mobile opt-in information for marketing.
If you are a plumber, HVAC or electrical shop owner and you fill out a form on tbsol.net, give a cell number (giving one is optional) and check the separate box that says "Yes, text me," Nick Byrd at TB Solutions will text you about your request: what he would do, what it costs, and follow-ups about that conversation. Roughly 1 to 5 texts per request, then only when you reply. These are one-to-one messages from Nick, not a marketing list. Message and data rates may apply. Reply STOP to cancel at any time or HELP for help. Checking the box is optional and is never pre-checked; it is separate from the box where you confirm you are 18 or older and accept our terms. Leave it unchecked and Nick calls or emails you instead. We keep a record of the box you checked, the wording you saw, and the time, so you can ask what you agreed to.
Service call texts (from a business whose receptionist booked your call): booking confirmation, arrival window, "tech is on the way," and one follow-up after the job. About 2–4 texts per service call. You consent to these out loud on the phone when the receptionist asks, or by checking that box at tbsol.net/receptionist/sms-consent/.
Offers and reminders (promotional): seasonal maintenance reminders and occasional offers from that business, no more than 2 per month. These are never turned on by a phone conversation; they require checking that separate box at tbsol.net/receptionist/sms-consent/.
Each program has its own consent. Agreeing to one does not enroll you in the other, and you can book or buy anything without agreeing to either. Replying STOP cancels that business's texts to you.
When you provide your mobile number to a participating business — on a rewards, booking, or sign-up page, or in person — you may receive recurring automated text messages such as appointment confirmations and reminders, loyalty and rewards notifications (for example, "you've earned a free service"), account and transactional messages, and occasional offers or win-back reminders from that business.
You opt in only by taking a separate, affirmative step: checking an unchecked consent checkbox on a form that displays the consent language, or asking staff in person to join. Entering or submitting your mobile number by itself does not opt you in. Consent to receive text messages is not a condition of purchasing any goods or services.
Message frequency varies based on your activity — for example, when you book, when you earn a reward, or when a business sends a periodic update. You will not receive an excessive number of messages.
Message and data rates may apply, depending on your mobile carrier and plan. We do not charge for the messages themselves; standard carrier charges from your plan apply.
You can cancel at any time by replying STOP to any message. After you send STOP, we will send one final message confirming you have been unsubscribed, and you will no longer receive text messages unless you opt in again.
For help, reply HELP to any message, or contact us at nikbyrd28@gmail.com. You can also reach the individual business you signed up with directly.
Supported carriers include AT&T, T-Mobile, Verizon Wireless, Sprint, and most other U.S. carriers. Carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission from your carrier and is not guaranteed.
Your mobile information is handled under our Privacy Policy. No mobile information will be sold or shared with third parties or affiliates for marketing or promotional purposes. Mobile opt-in data is shared only with the service providers strictly required to deliver your messages (such as our messaging carrier, Twilio).
We may update these terms and will post changes here with an updated effective date.
TB Solutions · Chester County, PA · nikbyrd28@gmail.com