Local Services Ads just moved into Google Ads. The old dashboard is going away, manual bidding is gone, and a missed call that rings 20 seconds is now a paid lead. Most plumbers haven't opened the email yet.
You didn't do anything wrong. Google rebuilt the product underneath you. Here's what actually matters out of the announcement.
Put in your real numbers. Nothing is saved until you ask for the audit. The math: missed calls that now bill as leads, plus the jobs those callers would have booked.
Don't know your lead cost? It's on any lead in your LSA dashboard. Plumbing in PA runs roughly $35–90 a lead.
You keep running the business. We make sure Google's change costs you nothing and you stop paying for calls nobody picked up.
No contract. Month to month. Cancel by texting Nick. Your Google Ads account, your phone number, your data — all stay yours. Lead spend is paid to Google directly; we never touch it.
Guarantee: if the disputes we win plus the jobs the receptionist books don't add up to more than your monthly fee in the first 60 days, month three is free.
Plumbing, HVAC and electrical were in the first wave starting August. The notice goes to the email on the LSA account, 14 days before your date, and most of them land in a folder nobody reads. We check your account status on the audit call.
Yes. Google does it automatically on your date. What it won't do is export your history, fix the budget cap, or tell you the bidding you used to control is gone. The $497 is for not finding out in your next invoice.
Good. The receptionist only picks up after your line rings out: lunch, after 5, Saturday, when she's on the other line. Those are exactly the calls Google now bills you for.
We set the cap you tell us and watch it. We never raise it without a text from you. You keep admin on the account; we're added as a manager you can remove in one click.
Google credits valid disputes. Most shops never file because it takes 20 minutes a week in a tool they don't open. We file every week and the scorecard shows exactly what came back.
Then you're one step from the Full Front Office. Text Nick and we'll credit what you already paid.
Nick checks your migration status, your lead costs and how many calls rang out last month, then texts you the numbers. Ten minutes. No pitch unless you want one.
You'll get a text shortly. Rough number from what you entered: —/month under the new rules.