Never Miss a Call is a phone receptionist service from TB Solutions used by local plumbing, HVAC and electrical companies. When you call a participating business, the receptionist can book your service call. Separately, and only if you choose to, it can text you about that service call, and the business can text you occasional offers.
You can book a service call, get a quote, or do anything else with the business without agreeing to any text messages.
Each box below is a separate choice. Check none, one, or both.
Most people never see this page; they're on the phone with the receptionist. Consent for service call texts is asked for out loud, one question, and recorded in the call log:
"Want me to text you the confirmation and a heads-up when the tech is on the way? It's optional — I can just read it to you instead."
Only a clear yes turns on service call texts. The receptionist never asks about offers or reminders on the phone; those require this page. Every call is recorded and the yes/no is stored with the booking.
| Type | Example | How often |
|---|---|---|
| Service call | "Keystone Plumbing: you're booked for Monday, Oct 6, 7–9 AM. Issue: water heater leak. Dispatch fee $89. The tech will text when he's on the way. Reply STOP to opt out." | 2–4 per service call |
| Offers and reminders | "Keystone Plumbing: it's been a year since your water heater service — $20 off a flush this month. Reply STOP to opt out." | Up to 2 per month |
STOP to any message to cancel that business's texts. You get one confirmation text and nothing more.HELP for help, or email nikbyrd28@gmail.com.